DRAFT Please review before going live, and check it matches your professional or supervisory body's requirements.
How to complain
Contact one of the partners by phone on ADD PHONE, by email at ADD EMAIL, or in writing to ADD ADDRESS. Tell us what went wrong and what you'd like us to do about it.
What happens next
- We'll acknowledge your complaint within 5 working days.
- A partner who wasn't involved in the work, where possible, will look into it.
- We'll give you a full written response within 28 days. If we need longer, we'll tell you why and when to expect it.
If you're still not satisfied
You can refer your complaint to our professional or supervisory body: ADD BODY AND CONTACT DETAILS.
Making a complaint won't affect the service we give you.